Julia Santos, head of global business optimisation for the Johnson & Johnson Group, explains to Barbara Njau why outsourcing is essential to the company’s business strategy.
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Latest Section Articles from Business Services
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As the global economic balance of power shifts from west to east, international financial centres in Asia are growing in prominence at the expense of their developed world counterparts. But is this shift a permanent one?
View from the Middle East and Africa: April/May 2012
As political unrest continues to put off investors from some north African countries, it is 'business as usual' in the more stable Morocco.
View from Asia: April/May 2012
Accounting and knowledge process outsourcing are on the rise in Asia, adding significant value to providers' operations.
Reform agenda opens Myanmar up to foreign investors
Myanmar's economic reform and political change are set to offer further incentives for investors entering the country.
Pennsylvania attracts record levels of investment for 2011
Investment into Pennsylvania hit record levels in 2011 with $5.18bn-worth of deals reported, according to fDiMarkets, with the city of Pittsburgh recording particularly impressive figures.
Guatemala adjusts FDI focus to BPO sector
With the country's FDI inflows decreasing in 2011, Guatemala is looking to target the business processing outsourcing sector in 2012.
Who is following the BRICs?
As the BRIC countries – Brazil, Russia, India and China – realise the decade-old prediction that they would become economic superpowers, attention now turns to the global economies that will follow them.
Asia-Pacific set to lead M&A resurgence in the mid-market
As the market for mergers and acquisitions builds momentum, a survey of advisory firms points to expected growth in the Asia-Pacific market, particularly in south-east Asia and China.
IPAs must develop new dimensions to their strategies
As their numbers continue to increase, investment promotion agencies across the globe are seeking new and ever more complex strategies, incorporating social media, competitive intelligence and location branding, in a bid to secure new investments in their countries.
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